1703 North Beauregard St.
Alexandria, VA 22311-1714
Tel: 1-800-933-ASCD (2723)
8:00 a.m. to 6:00 p.m. eastern time, Monday through Friday
Local to the D.C. area: 1-703-578-9600
Toll-free from U.S. and Canada: 1-800-933-ASCD (2723)
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This book is a source for ideas any time you encounter a problem and think, “Now what?” Along with real-life scenarios and critical tips for success, you’ll find helpful models of what to do, what to say, and how to say it.
(ASCD book, 2016) 6" x 9", 345 pages